Job Description
In this role, you will provide leadership for a centralized access and patient placement function supporting behavioral health services across multiple facilities. This role is responsible for overseeing daily operations of a remote, multidisciplinary team, ensuring timely, clinically appropriate transfer decisions and consistent service performance. The Director partners closely with senior leadership and facility stakeholders to support admission workflows, patient flow, and continuity of care while maintaining compliance with all applicable federal, state, and accreditation standards. Responsibilities include workforce and resource management, staff coaching and performance development, quality monitoring, and continuous improvement of clinical and operational processes. The Director serves as a trusted advisor to internal and external partners, addresses service gaps in real time, and leads the team in a fast‑paced, growth‑oriented environment focused on patient safety, access, and experience
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
-Bachelor's Degree in nursing, social work, psychology, healthcare administration, or a related field
-5+ years in behavioral health or hospital operations
-5+ years in a management or leadership role
-5+ years leading telephonic clinical programs at scale
-Licensed Clinician (RN, LCSW, LCP, etc.)
Nice to Have Skills & Experience
-Master's Degree in Nursing, Social Work, Psychology, Healthcare Administration, or a related field.
-Direct experience managing or building a behavioral health or hospital transfer/admissions center
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.