Case Specialist/Developer

Support Arizona DCS’s SSI initiatives for youth in foster care by developing and filing Social Security claims, coordinating records collection, corresponding with caseworkers, and tracking cases through SSA/DDS. This role requires high attention to detail, strong written communication, and comfort working across multiple systems simultaneously.
• Develop and file SSI claims for youth in foster care
• Collect, organize, and track medical, mental health, educational (IEPs), and work records
• Identify correct SSA-required forms; obtain signatures (youth, parents, case planners)
• Reach out to child welfare social workers via email; request missing information
• Submit medical evidence to DDS upon request
• Track statuses with SSA and DDS; maintain timely follow-ups
• Coordinate and confirm Consultative Exam (CE) appointments; help reschedule as needed
• Provide monthly reporting/statistics to supervisors
• Maintain thorough case documentation
Manage 10–20% phone communication (calls routed through the computer), with email as the primary channel

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Experience working as a case worker, case manager, youth and foster care, government or nonprofit entity or agency
• Intermediate proficiency with Microsoft Word, Excel, PowerPoint, and Outlook
• Understanding of (or ability to learn) SSA disability criteria for children/young adults
• Sharepoint experience or similar document management systems
• Associate degree or 2+ years of relevant experience
• Strong professional writing and verbal communication
• Excellent attention to detail, time management, and critical thinking
• Strong interpersonal skills, especially with public sector agencies
• Ability to maintain confidentiality
• Organized record-keeping to track monthly goals
• Ability to work independently with minimal supervision
• Comfortable context-switching (bouncing between tasks/systems and regaining focus)
• Mission-driven, empathetic to youth/foster care population
• Comfortable with high-volume email and structured follow-ups
• Able to prioritize and triage multiple cases simultaneously
• Ability to operate two laptops simultaneously and move information between systems
Reliable internet; adequate workspace for dual-device productivity

• Medical or Human Services background
• Knowledge of SSI, RSDI, and other federal benefits for foster youth
• Prior experience with foster care, SSA claims, or Disability Determination Services (DDS)
Social work exposure or case management in public sector environments

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.