Insight Global's client is a growing company that provides compassionate care to individuals with intellectual and mental health disabilities. They are committed to delivering specialized services to our community and are currently expanding their technological capabilities and so we are seeking a talented Implementation Specialist to join their team. This role offers the opportunity to work in a dynamic environment, contributing to cutting-edge data solutions that drive their mission forward.
· Execute and coordinate implementation tasks for enterprise systems; overall project management remains with Beacons project manager and applicable vendors.
· Ensure implementations adhere to Beacons defined compliance, privacy, and security standards.
· Lead market rollout activities from planning through go-live and stabilization in coordination with Beacons project manager and vendor partners.
· Conduct discovery sessions with stakeholder groups to document workflows, fit-gap analysis, and state-specific requirements; align configurations to Beacons standardized models.
· Configure system elements such as programs, services, forms, workflows, scheduling, user roles and permissions, locations, and alerts; maintain reusable configuration playbooks.
· Coordinate system integrations such as third-party applications (e.g., pharmacy, eMAR, EVV), CRM handoffs, secure file transfers, APIs, and billing feeds for eligibility, claims, and remittances.
· Manage data migration processes including mapping, data cleansing, import, and validation for key entities such as clients, staff, payers, authorizations, and historical records; obtain business sign-off.
· Plan and conduct testing activities including test case development, system and user acceptance testing, defect tracking, and go/no-go decision readiness.
· Ensure implementations meet compliance with HIPAA, Joint Commission, LARA, HCBS, CMHAs, and other applicable standards; safeguard data quality and maintain audit trails.
· Maintain detailed project documentation including decision logs, issue logs, timelines, and weekly status reports.
· Adhere to change control processes and provide timely updates on status, risks, and issues.
· Drive go-live readiness and post-go-live stabilization, including dry runs, cutover planning, daily triage, and extended support until transition to steady state.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
- Experience in behavioral health or long term care settings
- Experience implementing IDD
- Experience with Core EHR
- Basic SQL
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.