A client in the Franklin, TN area is seeking a motivated IT Asset Management Specialist to join their team. This role involves managing the lifecycle of IT assets, including building and troubleshooting computers, and handling asset intake and disposal. The ideal candidate will have experience with hybrid solutions, particularly MS Autopilot or Co-Pilot, and be detail-oriented with strong organizational skills.
Key Responsibilities:
- Build and configure computers, ensuring all assets are properly tagged and recorded. Their current resource may send out 80-90 a month.
- Manage the intake and disposal of IT assets, updating records in the asset management and ticketing systems.
- Assist with procurement tasks, including record-keeping of assets and asset disposals.
- Troubleshoot and resolve issues with IT assets, ensuring minimal downtime.
- Troubleshoot and install MS Co-Pilot/Autopilot in computers.
- Handle large amounts of data, performing tasks such as data entry, manipulation, and generating reports using Excel to keep, sort, and file reports containing asset information.
- Maintain a high level of productivity and motivation, contributing to a positive team culture.
Work Schedule: Monday-Friday 8:30 AM to 5:30 PM.
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- Relevant IT support, IT asset management experience.
- Ability to build and configure computers.
- Computer imaging experience.
- Excel for data entry and report generation.
- Strong attention to detail, particularly with asset tagging and data management.
- Ability to build, setup and troubleshoot computers before hardware is sent out for team use.
- Familiarity with ticketing systems such as Track-It or ServiceNow.
- Ability to work onsite 5 days a week in Franklin, TN, with occasional travel to the downtown location when needed.
- Excellent organizational and communication skills.
- Experience with MS Autopilot or Co-Pilot.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.