Remote ServiceNow ITAM Analyst

Post Date

Apr 21, 2025

Location

Memphis,
Tennessee

ZIP/Postal Code

38125
US
Jun 23, 2025 Insight Global

Job Type

Contract

Category

Computer Engineering

Req #

MEM-777240

Pay Rate

$46 - $57 (hourly estimate)

Job Description

A large fiber-based renewable products company in Memphis, TN is looking for a remote ServiceNow ITAM Analyst/Consultant. This resource will be responsible for providing guidance and design input for an ITAM project- specifically related to ServiceNow modules (Hardware Asset Management Pro, Software Asset Management Pro), and with ServiceNow Catalog design, ITAM lifecycle workflows, and CMDB alignment. This resource will be implementing these modules into the environment.
Daily responsibilities will include supporting the hardware/software procurement process mapping, helping with data model adjustments, normalization, and transformation planning from this company's legacy MicroFocus platform.

As the project progresses there will be a need for supporting functional and UAT testing in agile framework and working with internal project teams. The project is expected to Go - Live around June. Post Go-Live, this consultant will support sustain (includes assisting with tickets), continuous improvement, and other ITAM activities as needed.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here.

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Required Skills & Experience

35+ years hands-on ServiceNow ITAM experience
Past migration experience from another ITAM platform (MicroFocus, Flexera, etc.) OR implementation of HAMpro/SAMpro
Strong understanding of ServiceNow Data Model, Hardware Asset Lifecycle, and Software Management.
Familiar with compliance implications
CMBD Alignment

Nice to Have Skills & Experience

Experience with ITOM Visibility, Discovery, or SCCM integration into CMDB.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.