Refund Analyst

Post Date

Nov 18, 2024

Location

Chattanooga,
Tennessee

ZIP/Postal Code

37411
US
Aug 27, 2025 Insight Global

Job Type

Perm

Category

Accounts Payable

Req #

CHA-747728

Pay Rate

$31k - $42k (estimate)

Job Description

Insight Global is seeking a Refund Analyst to join their healthcare client in Chattanooga, Tennessee. This individual will be responsible for supporting payment posters and clients insurance refund disputes in the Texas markets. This role involves acting as a liaison between customers and Revenue Cycle team, and Accounts Payable. Key responsibilities include collection adjustments, communicating with insurance companies for information regarding your disputed refund, providing refunds, and maintaining accurate documentation.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

High School Diploma or GED Equivalent
Payment posting background utilizing any billing software
Ability to understand and apply billing requirements and cash posting processes and read and understand EOBs

Nice to Have Skills & Experience

Experience working in a Revenue Cycle or Healthcare Administration support role
Experience using ECW software or NextGen software

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.