Ability to work Central Time Zone, Monday-Friday 8:30 am- 5:30 pm Central Time (2, 15 minutes breaks paid and 1 hour lunch unpaid break) - Calls will be coming in from 8-5
The Customer Support team will be handling calls regarding information on the application process and requirements, employers can reach out and then the next phase it will be handling questions from employees
The Workforce Incentive Payment Program is designed to assist employers in providing bonuses to their employees.
Employers, rather than individual employees, are responsible for applying for the incentive payments.
The incentives are intended to be passed on to the employees as bonuses.
A significant number of employers, approximately 12,000, are eligible to participate in this program.
The application process may require specific information about each employee and how the funds will be used for workforce incentives.
It is important for employers to fill out the application form completely to ensure timely approval
Log tickets for each call and follow up on the status
Provide phone support and email support using Zendesk
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.