Mailroom Operations Coordinator

Post Date

Mar 13, 2024

Location

Nashville,
Tennessee

ZIP/Postal Code

37201
US
Jan 12, 2025 Insight Global

Job Type

Contract-to-perm

Category

Claims/Denials

Req #

NAS-689894

Pay Rate

$15 - $19 (hourly estimate)

Job Description

Day to Day:



· Check Building Mail Room twice a day; Conduct mail runs throughout six service centers, routing documents and packages to the correct department or person at these times: 8:30a; 12:00p; 2:00p; 4:00p; Receive, sort and process mail, packages and supplies efficiently and promptly

· Receive packages from shipping firms throughout day and process/prepare outbound mail using Postage Metering System and outbound packages using shipping program. This could include packaging, sealing, and printing labels.

· Keep shipping materials and branded stationery stocked in mail room and all service centers. Process requests for supplies received via email from firmwide locations for branded stationery, etc.

· Possess a working knowledge of, and remain current on, all postage and shipping rates and processing regulations and requirements

· Manage Lockbox mailing for Accounting, including scanning checks to appropriate personnel

· Scan mail for various departments and email per protocols including 1099s for year-end Accounting process and Certificates of Insurance for Risk Management

· Knowledge of certified mail protocols; May assist with certified mail

· Visually inspect all outbound mail to ensure proper postage and envelope/package sealing is in place

· Follow mailroom security procedures and all company procedures; Maintain all records and compliance on security and confidentiality of client materials

· Maintains a facility that is very clean and organized and meets tour quality standards at all times

· Work with Lellyett & Rogers for courier needs for supplies, deliveries, work orders, etc. in a timely manner

· Assist Purchasing with orders and tracking of deliveries

· Troubleshoot package tracking and shipping issues for internal clients.



We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Must Haves:



· 4-5+ years in a working environment

· High school diploma (or GED) is required; prefer Bachelor's degree / Associate's degree in Business Administration or equivalent field.

· Prefer someone that has mailroom or mail experience (someone that previous worked in the postal service)

· Good communication skills, great customer service and excellent organization skills

· Strong attention to detail, ability to work independently with minimal direct supervision, and a quick learner

· Reliable and dependable for 40 work hours per week

· Computer Skills: Introductory to Intermediate knowledge of Microsoft products (i.e. Word, Outlook, Excel)

· Preferred working knowledge of Domestic and International shipping of Dangerous & Non-Dangerous Goods including country specific guidelines and Customs paperwork.

· Flexibility in dealing with simultaneous projects; demonstrated ability to multi-task a must

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.