Provides audio visual installation leadership in the field. Ability to install the following equipment, and provide training for the end user. Video Conferencing; Integrated audio systems; Biamp / QSC / BSS; Digital Signage; Projection; video walls; Crestron / AMX / Extron /
Other Responsibilities
- Troubleshooting
- Provide customers an elevated level of AV tech competencies & support
- Develop an on-going customer relationship, resulting in future customer loyalty
- Complete Preventative Maintenance visits to ensure all customer rooms and systems are operating in an optimum fashion
- Troubleshoot system issues to determine and find resolutions, or appropriate usage
- Work with manufacturers to develop relationships related to equipment servicing (technical support, securing return authorizations, complete repair functions required to resolve customer issues)
- Assemble reports and in-house paperwork to record customer interactions and provide daily installation progress reports
- Provide operational support for meetings as required
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
- Competencies to read drawings for rack layout, cabling, terminations, and overall installation
- years of experience conducting site surveys; constructing racks; installing AV systems, and terminating cables
- Must maintain a valid driver's license with clean driving record
- Must be able to stand, kneel and/or crouch for long periods of time
- Must be able to climb ladders and scaffolding
- Must be able to lift in excess of 50 pounds
- CTS cert from AVIXA + manufacturer certs (AMX, Biamp, Crestron, QSC, Clear One, Extron, Polycom, or Cisco)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.