An employer in the Greater Nashville area is hiring a remote Computer Operator to join their team. This resource is required to work 2nd shift which is Monday-Friday 3:15-11:15pm CT. The responsibilities are below:
Ensures that all scheduled jobs are completed in a timely and efficient manner.
Ensures the timely and efficient processing of production requests through the computer systems.
Ensures that off-site tape storage is maintained at the proper level and that backup media is properly labeled and rotated. Done by a third party service now. Just maintaining a spreadsheet to know where tapes are located.
Run the operations in the absence of direct supervision for the shift.
Consults with superiors and reports problems and deviations affecting workload and scheduling.
Recognizes and identifies potential areas where existing policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion.
Assists in establishing and maintaining schedules and sets priorities for the efficient utilization of the computer and related equipment.
Monitors all jobs within the Production and Test environment.
Diagnoses malfunctions of computer system and related equipment and makes adjustments where necessary.
Responsible for performing complex procedures in the preparation of input files for processing and distributes the output.
Strives to learn the job functions of the positions immediate superior as well as the peer level positions with whom the individual interacts. It is the responsibility of the individual to be prepared for temporary re-assignment and/or promotion due to extended illness, personal emergency or business necessity.
Uses CA7 and CA11 for jobs.
Utilize a knowledge base for all mainframe and server job troubleshooting. The knowledge base documents are continuously being updated and must be relied on for appropriate actions.
Escalate problems to the Production Support team if unable to solve on own.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.