Customer Service Specialist (Remote)

Post Date

Jul 26, 2023

Location

Nashville,
Tennessee

ZIP/Postal Code

37243
US
Jun 26, 2025 Insight Global

Job Type

Contract

Category

Administrative Assistant

Req #

NAS-639901

Pay Rate

$14 - $22 (hourly estimate)

Job Description

· The position is contract for 12 months with an opportunity to be extended

· This position is onsite only for onboarding and then fully remote but must be in the greater Nashville area

· Will help determine individual and family eligibility for care.

· Will communicate critical information to clients.

· Contributes to case preparation through administration and research.

· Collect facts and information, and compile case data to provide recommendations to an attorney.

· Duties will include legal research, analysis of legal papers, and drafting legal documents.

· Assists in coordinating and communicating schedules.

Required Skills & Experience

- Bachelors degree or Associates degree

- Call center or Customer service experience

- Data entry experience

- Local to greater Nashville area

- Microsoft office experience

- Organized and attention to detail

- Professional demeanor

Nice to Have Skills & Experience

- Any type of legal background (legal assistant, legal internship, paralegal etc)

- Experience reviewing documents/cases/claims

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.