REMOTE UX Researcher

We are looking for an experienced Freelance UX researcher to join our team. As a summer research

project, you will be responsible for helping define and drive the future of our global navigation. You will

reveal what our users need from our websites by conducting research, working with cross-functional

teams, and performing usability studies. These responsibilities also include inspiring change, delivering

oral and written presentations, evaluating qualitative and quantitative data, and helping the UX team

better understand what would make a user's experience more intuitive, accessible, and seamless.

Responsibilities

* Conduct primary and secondary user research.

* Conduct and evaluate quantitative and qualitative research.

* Perform market and ethnographic research.

* Work closely with cross-functional teams to identify and evaluate research topics.

* Plan and implement user research strategies and methodologies.

* Advocate research findings to diverse audiences through written and oral

presentations.

* Perform usability studies with consumers.

* Ask questions, gather data, and analyze data.

* Use a diverse set of UX research tools.

3 or more years of UX research experience

* Bachelor's or MS in a human behavior related field (or equivalent and demonstrable work

experience)

* Ability to share research results quickly and effectively.

* Ability to perform all research-related tasks including research, planning, evaluating, and

iteration.

* Ability to formulate specific, answerable, and practical questions.

* Ability to collaborate effectively with stakeholders and act as a strategic partner in product

decisions.

* Experience with remote testing tools

* A strong desire for creative problem-solving with a positive attitude

* Excellent time-management skills.

* Previous Higher Education research experience is a plus!

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.