Job Description
* Ensure that all deployed cloud solutions follow Deloitte Cyber Security requirements and compliance controls by leveraging existing templates, documentation and other reusable sources provided by Deloitte management
* Configure infrastructure through code (ARM for Azure, Cloud Formation for AWS)
* Configure build and release pipelines for cloud and/or on-premise solutions
* Monitor and support Deloitte cloud and/or on-prem applications using approved industry tools and practices defined by Deloitte.
* Respond to service requests from the development organization under guidance from Deloitte management.
* Participate in on call rotations that occur during normal hours within your time zone
Required Skills & Experience
General Qualifications:
* General knowledge of traditional network, firewalls and load balancers
* Strong technical documentation skills; workflows and support documentation
* Collaborate with software development groups to ensure operational needs are adequately considered and baked into the APM tool as well as in new software releases.
* Define monitoring & alarming thresholds. Setup clear and accurate SLO/SLI for efficient service monitoring
* Develop infrastructure (network, compute, storage) & application capacity models.
* Drive toward automated deployments & modern approaches to configuration management.
* Focus on application reliability. Ensure applications and infrastructure designs avoid pitfalls of large scale SaaS offerings (bottlenecks, single points of failure, etc.).
* Full service handling (analysis, debugging, response, and resolution) of application level issues using Dynatrace or other application monitoring tool.
* Focus on service availability. Reduce MTTR by assisting the incident command, operations, and application developers teams to diagnose & resolve service outages (incidents with significant customer impact).
*** AZURE****
* Azure PaaS experience including the deployment and support of custom-developed, enterprise solutions; Azure PaaS services including App Services, Key Vault, Azure Automation, Resource Manager, Storage/Backup, Application Service Environments (Equivalent experience across other cloud platforms will be considered, but there should be some level of hands-on exposure to Azure)
* Database (SQL and NoSQL) and data services experience in Azure (Azure SQL, Document DB, HD Insight, Data backup)
* Azure Resource Manager template management
* Familiarity with Azure Virtual Networks, Network Security groups, DNS, Traffic Manager, Load Balancing and Availability Sets
* Build and deployment automation using one or more platforms such as Bamboo, Jenkins, TFS/VSTS, TeamCity, UrbanCode, etc.
**** AWS ****
* AWS experience including the deployment and support of custom-developed, enterprise solutions; Lambda, API Gateway, CloudFront, EC2, S3, Elastic Beanstalk
* Database (SQL and NoSQL) and data services experience in AWS (RDS, DynamoDB, Redshift, Aurora)
* Infrastructure as Code automation using Cloud Formation or Terraform
* Familiarity with AWS network and routing technologies such as VPC, Security Groups, NACL, Route 53, Load Balancing and Availability Zones
* Build and deployment automation using one or more platforms such as Bamboo, Jenkins, TFS/Azure DevOps, TeamCity, Urban Code, etc.
* Excellent scripting skills. Python, PowerShell
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.