Field Desktop Support

MIDWEST

A client headquarter Tennessee is looking for a traveling Desktop Support technician to join their team and cover the Mid-West area, ideally in Kansas/Missouri. This company owns several acute surgery centers across the mid-west and this person will be responsible for traveling site to site to provide both hardware and software support. They will be spending approx. 80% of their time traveling and 20% remote support. They will receive mileage reimbursement for all travel using their personal vehicle. They will be able to manage and prioritize their own schedule each day and will be dispatched from their home. This will be the sole person going on site so they must have strong customer service skills and communication.



North East:

A client headquarter Tennessee is looking for a traveling Desktop Support technician to join their team and cover the North East. This company owns several acute surgery centers across the mid-west and this person will be responsible for traveling site to site to provide both hardware and software support. They will be spending approx. 80% of their time traveling and 20% remote support. They will receive mileage reimbursement for all travel using their personal vehicle. They will be able to manage and prioritize their own schedule each day and will be dispatched from their home. This will be the sole person going on site so they must have strong customer service skills and communication.

5+ yrs. in a Helpdesk/Desktop support role

Prior experience working in a Field role traveling site to site

Network troubleshooting experience with both hardware and software

Strong communication and professionalism / Ability to be the sole person on site working through Tier 1-3 issues

Any Citrix knowledge/experience

Service Now Ticketing system

Any certifications or Technical degree

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.