We are seeking an experienced Release and Incident Manager to lead and implement our release management processes. The ideal candidate will have a solid background in release and incident management, working closely with development and release teams to ensure smooth and compliant releases. They will oversee and coordinate the solution design, project execution and implementation of various operational activities and production support of the IT department, as well as provide direction and support for IT solutions that enhance mission-critical business strategies and operations. Key responsibilities include managing release frameworks, coordinating incident responses, and communicating effectively with high-level leadership. The role requires a go-getter attitude, capable of interacting with various teams, including test automation and developers, and addressing issues promptly. The candidate should be comfortable handling outages, coordinating resolutions, and understanding the order of operations and testing in IT releases. Strong problem-solving skills and the ability to communicate with the CIO when necessary are essential. Salary Range between $120k-$150k based on experience and locaiton.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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Minimum 5 years' experience in IT planning, application development, support, or infrastructure leadership.
Proven leadership in technology planning, operations, implementation, and development.
Strong knowledge of business processes, management, budgeting, and end-to-end integration models, with awareness of best practices.
Expertise in systems management, hardware platforms, enterprise software, vendor management, and managing complex systems.
Solid understanding of CI/CD and ITIL principles, with the ability to prioritize based on business value and impacts.
Experience working with FAST platform.
Experience in the Life Insurance and Annuities industry
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.