Job Description
A client of Insight Global is seeking Field Service Technicians to support a PC deployment and technology project across multiple healthcare facilities. This individual will be responsible for installing, configuring, and upgrading computer hardware while providing hands-on technical support to end users throughout the deployment process.
The ideal candidate is comfortable working in a fast-paced environment, traveling between locations, and interacting with both clinical and administrative staff.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 1+ year of experience in desktop support, field services, help desk, or IT support
- Experience installing, troubleshooting, and upgrading PC hardware
- Working knowledge of Windows 10/11 and Microsoft Office products
- Experience supporting end users in a professional environment
- Strong communication and customer service skills
- Ability to lift and move computer equipment as needed
- Reliable transportation and willingness to travel between sites
- High School Diploma or GED
Nice to Have Skills & Experience
- Healthcare IT experience
- Experience supporting PC refresh or deployment projects
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.