Job Description
Insight Global is seeking Epic Clinical At-The-Elbow (ATE) Support Specialists to support a healthcare client. These resources will work directly with providers, nurses, medical assistants, and clinical staff to provide real-time support within Epic workflows during the go-live period.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Epic experience required.
- Experience working in an Urgent Care, Ambulatory, Outpatient, or Physician Practice setting.
- Prior At-The-Elbow support or Epic go-live experience strongly preferred.
- Strong communication skills and ability to support clinicians in a live care environment.
- Comfortable walking the floor and providing direct user support.
Nice to Have Skills & Experience
- Credentialed Epic Trainer
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.