A large manufacturing client in the upstate area is looking for an Agile Coach to join their team. The Agile Coach is responsible for coaching teams to adopt and adapt using popular methodologies, including: Scrum, Lean, KanBan to help our teams deliver. The Coach role requires a high level of self-motivation coupled with the ability to drive and motivate teams to pragmatically use good practices and techniques that deliver results. The Coach will partner with teams and individuals across the organization and will need to have a passion for their work that drives results to the teams they support. Responsibilities include:
- Ensures adherence to the core elements of the agreed agile working model (e.g. Sprint reviews, Retrospectives) including organization, moderation and follow-up of Agile events.
- Coaches and supports feature teams regarding organization, effective working methods, moderation, methods and ensures the cooperation within the feature team.
- Eliminates impediments for feature teams, including management of an impediment backlog, if necessary.
- Supports the product owner in ensuring an effective distribution of backlog items across the teams (avoiding risks, ensuring knowledge transfer).
- Visualizes the performance of the teams with appropriate metrics and continuous improvement of collaboration to promote team efficiency.
- Identifies deficits (e.g. local optimization) and improvement requirements.
- Protects the feature team from unauthorized interruptions during a sprint.
- Oversees the flow of information between the product owner and the feature teams.
- Provides project management support for product line projects, as well as ensuring company standards during all phases of the project.
- Monitors all elements of the projects (time, costs, quality, risks).
- Ensures IT project management Agile guidelines are being followed in the project.
- Ensures IT project documentation follows current company standards.
- Ensures IT project sites are kept up to date on status, with written documentation of defects and open issues.
- Ensures Jira and Confluence sites are up to date.
- Collaborates closely with the business to understand business requirements.
- Performs planning, analysis, designing, requirements definition, functional design, development, testing and implementation of IT solutions.
- Provides support for difficult and complex system environments.
- Provides support, assistance, and training to users.
- Drives small to medium sized projects with planning, development and implementation of system solutions.
- Coordinates activities for multiple projects simultaneously.
- Utilizes ITPM Agile methodology effectively in performing all tasks.
- Meets with decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues.
- Ensures compatibility and interoperability of in-house computing systems.
- Reviews and analyzes the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
- Creates systems models, specifications, diagrams and charts to provide direction to application developers.
- Coordinates and performs in-depth tests, including end-user reviews, for modified and new systems.
- Conducts research on software products to justify recommendations and to support purchasing efforts.
- Performs other duties as assigned by Operations Supervisor.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
- Bachelor's Degree in Information Technology or Computer Science or the equivalent of 4 years of professional experience in IT application development and support.
- Previous experience as a team lead, scrum master, or technical business analyst for software development team.
- Jira & Confluence experience
- 3+ years experience in a variety of Agile methodologies with competency for the specification and the adherence to the obligatory elements of the agreed agile working models
- 3+ years experience in planning, analysis, design, testing, implementation, documenting and training of IT applications.
- 3+ years experience in project management (small-to-medium size).
- 3+ years experience working in a customer service orientated environment.
- 3+ years experience working in a team-oriented, collaborative environment.
- PMO Certification
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.