Insight Global is seeking a Remote ServiceNow Tester to join one of our banking clients. This is a fully remote position that works on East Coast hours. The main responsibilities for this role include:
- Write and execute system testing on production changes to ensure the accuracy of processing prior to implementing changes in a production environment.
- Review current processes and make suggestions to simplify and ensure they align with current business objectives
- Collaborate with internal stakeholders and lines of business to create high-quality standards, procedures and other related documentation.
- Create change records, as needed to support the development team
- Create and update ServiceNow reports and dashboards to provide insights to key stakeholders.
- Strong working knowledge of ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge
- 5 years of experience in IT, preferably a BA-related role and experience with testing
- ServiceNow administration experience
- ServiceNow certifications
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.