Job Description
Own and enhance an internal workflow tool used to support benefit plan setup
Learn and document workflows end to end, including step sequencing and system dependencies
Analyze current processes to identify inefficiencies and opportunities for automation
Partner with stakeholders to improve workflow design, usability, and performance
Work closely with engineering to define requirements and guide development
Understand and influence how front-end tools connect to backend systems and data flows
Establish and track key metrics such as turnaround time, process efficiency, and error reduction
Drive continuous improvement through iterative product enhancements
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Product Management Experience
Proven experience as a Product Manager with ownership of product strategy, roadmap, and delivery
Strong product mindset (not a Product Owner, Business Analyst, or purely delivery-focused role)
Workflow Optimization & Automation
Hands-on experience improving workflows through:
Automation initiatives
Process step reduction
Efficiency gains and turnaround time (TAT) reduction
Ability to analyze and understand complex step-by-step workflows and dependencies
Systems & Process Understanding
Experience learning and managing systems end to end
Understanding of how front-end applications interface with backend systems, workflow engines, and databases
Ability to map workflows, identify bottlenecks, and design scalable solutions
Cross-Functional Collaboration
Experience working closely with engineering teams to translate business processes into technical solutions
Strong communication skills with both technical and non-technical stakeholders
Healthcare Experience
Background in healthcare, health insurance, or a related industry
Comfortable working in a regulated, process-heavy environment
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.