REMOTE Workbrain Engineer

Overview:
CVS Health is seeking a skilled Workbrain Engineer to support and enhance our Workbrain application. This role focuses on operational functionality, ensuring the system is configured, secure, and scalable. The ideal candidate will address current challenges, implement enhancements, and provide strategic documentation for best practices.
Key Responsibilities:
· Enhancements and Validations: Identify and implement system enhancements, adding validations and guardrails to improve functionality.
· Collaboration: Work closely with business partners to understand their needs and ensure solutions align with business objectives.
· Workbrain Upgrade: Lead efforts to upgrade the Workbrain system, particularly focusing on new features in the timekeeping modules.
· Support Workbrain Application: Provide day-to-day operational support for the Workbrain system, focusing on timekeeping (80%) and attendance (20%) modules.
· Configuration and Security: Configure the Workbrain system to meet business requirements, ensuring security and scalability.
· Ticket Management: Manage and resolve tickets related to enhancement requests, ensuring timely and effective solutions.
· Documentation: Develop and maintain documentation for best practices, providing strategic guidance to ensure optimal system performance.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here.

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Technologies and Tech Stack:

· Workbrain Application: Expertise in Workbrain configuration and management.

· Database Management: Proficiency in SQL for database queries and management.

· Security Protocols: Knowledge of security best practices and protocols to ensure system integrity.

· Reporting and Analytics: Well versed with Cognos reporting and/or Burst reporting.



Qualifications:

· Experience: Proven experience in supporting and enhancing Workbrain applications (3+ years).

· Skills: Strong operational and functional skills, with a focus on configuration, security, and scalability.

· Communication: Excellent communication skills to collaborate effectively with business partners and stakeholders.

Problem-Solving: Ability to manage and resolve system challenges and enhancement requests efficiently.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.