Project Manager- Canada

A client of Insight Global is seeking a Project Manager/Operations Coordinator based in Montreal, reporting to the Operations Manager. As the selected candidate, you will successfully manage, for Crew and Fleet products, multiple engagements to customize and maintain in-production customer software solutions through effective operational planning and tracking.



Responsibilities:

Coordination of developer team activities required to deliver customer commitments
Schedule Management: Create and maintain a schedule for each engagement by identifying and monitoring overall timelines, milestones, tasks and deliverables.
Resource Management: Ensure assigned engagements are adequately staffed and engage with regional leads to address gaps.
Cross Functional Leadership: Understand services, contractual commitments and co-ordinate deliverable activities across multiple stakeholder groups, such as team leads, department managers and the support organization.
Issue / Risk Management: Anticipates and identifies risks and issues that may impact deliverables or customer commitments. Develops and implements mitigation and corrective actions.
Communication: Compile and deliver operational status reports to stakeholders on an ongoing basis. This includes status tracking and communication of established KPIs
Change Management: Ensure proper change management procedures are followed to ensure scope is managed and additional work is captured and appropriately billed to customers.

This position is a hybrid role and has a salary of 90,000 CAD to 100,000 CAD.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

3+ years operations or project management experience with a software application
Experience in a client facing role
Experience with Jira and Agile scrum
Ability to travel up to 20% of the time
Excellent verbal and written communications skills in English

Experience managing multiple simultaneous software development engagements.
Excellent organizational and planning skills.
Strong business acumen and relationship skills needed to build partnerships with stakeholders.
Aviation industry expertise, ideally around crew management solutions.
Experience applying Scrum and Agile principles to improve operational deliveries.
Proficient with Microsoft Office applications, including MS Project; Primavera experience a plus.
Multilingualism is an asset (French, Spanish).

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.