Job Description
A healthcare payor client is hiring for a Production Developer Lead to support their LTSS Care Management system by taking hands-on ownership of production development, enhancements, and defect resolution while leading an offshore production support team. This role is not a functional-only or coordination role. The ideal candidate is a strong technical lead who actively codes, debugs, and delivers production fixes and enhancements, while also driving execution, accountability, and quality across a distributed (onshore/offshore) team. You will serve as both a technical SME and a people leader, partnering closely with business stakeholders, developers, and vendors to keep systems stable, scalable, and continuously improving. Daily Tasks include:
1. Development & Production Engineering
• Developing production enhancements
• Fixing defects and addressing root causes
• Review logs, SQL queries, backend processes, and data anomalies to resolve complex production issue
2. Production Support & Continuous Improvement
• Analyze production metrics and KPIs, identifying trends and system bottlenecks
• Lead impact assessments for releases, upgrades, and configuration changes
• Ensure accurate execution of production schedules and releases
3. Leadership & Team Oversight
• Lead offshore production team with task planning, code quality reviews
• Serve as the top technical escalation point for complex production issues
• Reviewing deliverables and ensuring SLA adherence
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 7+ years in a .NET based development and production environment for enterprise applications
• Healthcare payer experience specifically within the Medicare/Medicaid space
• 4+ years leading development or production teams
• Experience leading or working closely with offshore teams
• SQL experience with querying, troubleshooting and data validation
• Experience with SDLC and Agile/Scrum delivery
• Proven ability to:
• Troubleshoot complex production issues
• Deliver fixes under pressure
• Balance development work with leadership responsibilities
Nice to Have Skills & Experience
• Experience supporting LTSS Care Management systems is strongly preferred
• 5–7+ years of experience in:
o System integrations (EDI, vendor platforms, claims systems)
o Automation initiatives in production environments
o CBAP or relevant technical certifications preferred
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.