Job Description
One of Insight Global's large Medical Device clients is looking for a Commercial Operations Support Specialist to join their team. This is a 12-month contract, hybrid in West Chester, PA 3 days a week onsite. This consultant will be joining a team that is supporting a billing automation project. This group will support 6 projects this fiscal year. The goal is to make the pilot billing automation project repeatable to all health system customers they support. This specialist will review issue queues and broken orders, track issues in spreadsheets and dashboards, reading APIs to navigation different systems to triage issues, identify patterns like recurring system failures, and support new system launches and post-launch cleanup. This candidate needs to be technically fluent in Excel, Tableau or Power BI and ERP systems.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 3-5 years of financial and technology experience
- Proficiency in MS Excel and MS Office
- Experience managing, analyzing, and synthesizing operational data in Tableau or Power BI
- Experience with ERP Systems
- Clear written and verbal communication
- Bachelor's degree
Nice to Have Skills & Experience
- Experience working with order-to-cash workflows
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.