Secret Shopper Philadelphia

Post Date

Apr 21, 2026

Location

Philadelphia,
Pennsylvania

ZIP/Postal Code

19104
US
Jul 05, 2026 Insight Global

Job Type

Contract

Category

Customer Service

Req #

DGH-a6c9245c-cb33-46f4-8e0d-f6fb53f16884

Pay Rate

$33 - $41 (hourly estimate)

Job Description

Hiring Secret Shoppers to support a research study in stores across Philadelphia.

Overview:
You will be hired to create authentic customer experiences. Participants will "act" as customers in retail locations such as grocery stores. Sessions will be filmed for research and product development purposes.

Project Details:
* Dates: 5/4 - end of May
*Full Time Schedule: 5 day shifts (including saturdays)
* Part Time Schedule: 2-3 days (7.5 hour shifts)
* Working Hours per day: 7-7.5 per day, day shifts
* Locations: One location per shift; locations vary daily across Philly

Requirements
* Comfortable being filmed and recorded; must sign a consent form
* Able to commute daily to different Atlanta-area worksites
* Must have a reliable personal vehicle
* Willing to assist with light tasks (e.g., unloading camera equipment)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

Excellent communication and interpersonal skills.

Proficiency in using phones and computers.

Strong organizational skills and attention to detail.

Ability to help set up equipment for the daily sessions

Valid drivers license and a personal vehicle

Nice to Have Skills & Experience

Plusses:
previous use of lidar scanner

user studies or user research study experience

User Research project experience (ex: UX research assistants, coordinators, moderators, interns etc).

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.