IT Service Coordinator

We are looking for an IT Service Coordinator. They will be responsible for coordinateing IT asset and service operations across the full hardware/software lifecycle, including request intake/triage, purchasing and vendor coordination, receiving, inventory control, and distribution of equipment/loaners. Ensures accurate tracking and documentation, supports support-desk logistics, and helps optimize cost, availability, and service timeliness.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• High school diploma/GED and 1–3 years of experience in IT support, asset management, inventory coordination, or similar operations role (or equivalent combination of education/experience).
• Experience coordinating purchasing workflows and communicating with vendors/suppliers.
• Strong Excel skills: pivot tables, formulas, charts, vlook ups, Strong organizational skills with high attention to detail and documentation accuracy.
• Ability to manage multiple requests/tasks in a fast-paced environment.
• Customer-service mindset and clear written/verbal communication skills.
• Working knowledge of IT hardware lifecycle concepts (receiving, staging, deployment, refresh/EOL, and returns).
• Proficiency with common productivity tools (e.g., Microsoft Office and Excel); comfort learning ticketing/asset tracking systems.

• Associate’s or Bachelor’s degree in Information Technology, Information Systems, or related field.
• Relevant certification (e.g., Microsoft Endpoint Administrator or similar endpoint/device management credential).
• Experience running a loaner/quick-exchange program and front-desk logistics.
• Experience with enterprise asset management tools and inventory audits/reconciliations across multiple locations.
• Familiarity with basic process documentation and continuous improvement practices.
• Experience with Visio or similar process

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.