Job Description
This role focuses on modernizing an existing editorial tool. The Systems BA will assess the current-state functionality, rewrite and modernize requirements using tools such as Claude Code, and support the transition to a more modern system. The role requires strong notetaking and documentation skills, the ability to ask the right questions during discovery, and clear translation of needs into actionable technical requirements for engineering teams.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 5+ years of experience as a Business Systems Analyst or Systems BA
• Extensive experience writing technical requirements for system design and modernization efforts
• Strong Jira experience, including creating user stories and development tickets
• Experience using Claude Code or other AI tools to support system modernization
• Ability to lead discovery sessions, ask probing questions, and provide thoughtful recommendations
Nice to Have Skills & Experience
• Experience working within education technology or healthcare-related applications
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.