Job Description
A large hospital system is looking to hire 2 Transfer Center Coordinators to coordinate all aspects of Transfer Center and telemedicine cases including facilitating physician to physician communication and logistics related to patient transfers. This includes scheduling and assigning transports, documenting transfer activity, facilitating communication for transfer and completing ADT functions in Epic.
Job Responsibilities:
• Receives calls regarding patient transfers, consultations, and telemedicine requests, and obtains pertinent clinical and diagnostic information from the referring physicians, RNs, and other clinical staff. Coordinates physician to physician communication.
• Coordinates logistics of external transfers including arranging transportation, ensuring appropriate bed assignment, and coordinating with patient access and admissions departments.
• Properly documents in transfer center software, computer aided dispatch (CAD) software, and other systems as appropriate.
• Performs admissions and other ADT functions in Epic
• Processes incoming radiology images from external facilities.
• Generates and processes transfer agreements between this facility and referring facilities.
• Maintains operational awareness over all transfer and transports.
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Required Skills & Experience
• 1-2+ years of experience working in customer service/clerical/administrative position, preferably in healthcare
• Excellent written and verbal communication skills
• Comfortable working in a fast-paced environment
Nice to Have Skills & Experience
• EMT experience/certification
• Experience working in healthcare
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.