Job Description
This position is for our large Cloud software client who delivers secure cloud based software to their customers.
On a daily basis:
- Create build sheets from PCE (Private Cloud Edition) and SHC (SAP Help Center) software specifications in accordance with SAP NS2 build sheet standards, leveraging the custom PQA Automation tool.
- Develop deep expertise in SAP NS2 build sheet specifications and SAP software entitlements that enable Cloud ERP automated provisioning at NS2.
- Facilitate review meetings with SAP NS2
- Operations and CDE leaders to validate draft build sheets prior to provisioning requests.
- Coordinate with the Operations Build Team as needed to ensure build sheets are reviewed, accepted, and compliant with established standards.
- Partner closely with SAP NS2 Operations leadership to identify gaps and drive enhancements to the NS2 build sheet specification.
- Utilize, enhance, and refine build sheet SOPs in collaboration with other SAP NS2 teams.
- Own and continuously improve the build sheet validation process and checklist, with a goal of achieving zero provisioning errors.
- Maintain and manage the build sheet log to support KPI tracking and continuous improvement initiatives.
- Build and maintain a centralized SharePoint knowledge repository containing all build sheet processes, artifacts, and performance metrics.
- Deliver monthly reporting to CDE leadership on build sheet performance, issues, and improvement activities.
- Collaborate with SAP ECS to understand S/4HANA PCE SKUs and the associated infrastructure entitlements.
- Support the SAP NS2 initiative to leverage SAP ECS’s Pre‑Deal Qualification Assessment (PQA) to capture landscape data and generate inputs for build sheet creation.
- Work with NS2 Solution and Asset Management teams to resolve SKU specification discrepancies and address NS2 availability issues as needed.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 3-4 years working in a reporting analyst role
- Proven experience in a prior role managing technical information and details where accuracy was paramount, in a reporting tool or Excel
-Experience with a cloud software tool and working with customers information
-Experience with any SAP products or software (S/4 HANA or SAP ECS)
-Knowledge of AWS (Amazon Web Services), Microsoft Azure, and/or Google Cloud Platform
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.