Job Description
• Ensure all electrical, mechanical, and fire/life safety equipment in the data center operates at peak efficiency.
• Perform planned preventative maintenance, daily corrective work, and emergency response for critical systems.
• Serve as an expert technical resource, reporting to a program manager and interacting with Onsite Engineering Operations (OEO) and third-party vendors.
• Act as the main point of contact for all facility operations within the assigned data center.
• Maintain better than 99.999% uptime for mission-critical server support equipment.
• Apply safe working practices, including lockout/tagout procedures, Safety Data Sheets (SDS), and good housekeeping.
• Use hand tools and test equipment to install, troubleshoot, and repair new or replacement parts for existing units.
• Read and review blueprints, wiring diagrams, mechanical riser drawings, and job specifications.
• Assist higher-level technicians (CET2) with more advanced procedures as needed.
• Conduct daily facility walk-throughs, documenting parameters such as power availability, temperature, humidity, and alarm status for trend analysis.
• Utilize Building Management System (BMS) and Electrical Power Monitoring System (EPMS) to monitor and verify the status of infrastructure.
• Log all maintenance activities in the Computerized Maintenance Management System (CMMS).
• Learn and follow site-specific processes, including incident/outage reporting, procedure execution, and use of SharePoint for accessing procedures and training content.
• Understand and participate in site emergency operations plans (EOPs) as a first responder in the data center.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Ability to obtain OR currently/previously held secret clearance or higher
• Must have at least 3 years of experience in a critical facility operation (such as a data center or hospital) as a mechanical/HVAC technician:
○ 300 ton chillers or greater, boilers, colling towers
○ The ability to install, maintain, and repair minor plumbing systems, including pumps, valves, and piping
• Technicians must be proficient in the operation, maintenance, and repair of complex heating, ventilation, and air conditioning systems. This includes chillers, boilers, CRAC/CRAH units, and air handling units.
• Technicians must be able to read and interpret mechanical, plumbing, and electrical diagrams to perform maintenance and repairs.
• Proficiency with CMMS software is needed for tracking and documenting work orders, repairs, and maintenance activities.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.