Job Description
We are seeking an experienced Project/Program Manager to lead a high-priority, enterprise-wide initiative focused on creating a Source of Truth for 10 projects across Operations (7 projects) and Quality (3 projects) domains. This initiative is critical for consolidating decentralized work and establishing a unified view, standards, and reporting framework.
The PM will partner with technical resources, leaders, and existing PMs to centralize efforts, ensure alignment, and deliver a comprehensive plan that supports communication across the enterprise.
Key Responsibilities
• Program Oversight & Consolidation
o Develop and maintain a consolidated project plan for all 10 initiatives.
o Establish standards and best practices for engagement, documentation, and reporting.
o Create a unified view of progress, including dashboards and status reports for leadership.
• Stakeholder Engagement & Coordination
o Facilitate discussions with internal teams and clients to capture end-user experience and requirements.
o Coordinate validation, acceptance testing, and feedback loops between build teams and clients.
o Organize end-user education sessions and office hours for training (3,000+ users).
• Process & Standards Development
o Define expectations for client engagement and documentation across phases.
o Develop a playbook for future initiatives.
o Identify opportunities for process efficiencies and resource optimization.
• Execution & Tracking
o Consolidate key artifacts: reports in scope, source systems, platforms/tools, mapping to future state.
o Track progress across evaluation, build, testing, validation, and training phases.
o Create and manage epics in Jira; monitor work and escalate blockers.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Bachelors Degree Required
Work in Eastern or Central Time zone
Proven track record as a Project Manager in complex, multi-project environments.
Familiarity with analytics/data initiatives and ability to understand technical concepts (no hands-on coding required).
Strong skills in documentation, planning, and stakeholder management.
Knowledge of data platforms/tools (e.g., Tableau, Power BI, MS tools).
Ability to assess source systems and data flow for future-state planning.
Excellent communication and facilitation skills.
Ability to drive alignment and hold teams accountable for deliverables.
Nice to Have Skills & Experience
Healthcare industry experience.
Familiarity with migration from Tableau/Dimensional Insight to MS platforms.
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.