Job Description
· Apply baseline computer configurations (Imaging) to new and redeployed laptops
· Working knowledge of PC imaging, software deployment technologies and tools including SCCM, Active Directory, Intune
· Maintain workstation compliance to security standards and policies
· Configure, package and ship laptops and other IT equipment and peripherals to any US location
· Maintain inventory of computers and peripherals on-site and work with team members to remotely manage inventory in other locations
· Perform equipment check-in and check-out tasks to ensure all equipment is accounted for
· Assist in the documentation of technology related assets and processes
· Work with external vendor to recycle and dispose of decommissioned IT equipment
· Hands-on experience with maintaining and troubleshooting Operating Systems such as Windows 11 and Mac OS
· An understanding of troubleshooting computer hardware
· Coordinate device repairs and manage warranty claims
· Assist with on-site equipment needs such as setting up or exchanging employee workstations and peripherals
· Proven ability to work in an organized manner while working on various tasks
· Exceptional communication skills, both written and verbal
· Proven ability of being self-determined and ambitious while adhering to strict deadlines
· Excellent customer service skills and the ability to provide support to all levels of employees
Strong organizational skills and attention to detail
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
· Apply baseline computer configurations (Imaging) to new and redeployed laptops
· Working knowledge of PC imaging, software deployment technologies and tools including SCCM, Active Directory, Intune
· Maintain workstation compliance to security standards and policies
· Configure, package and ship laptops and other IT equipment and peripherals to any US location
· Maintain inventory of computers and peripherals on-site and work with team members to remotely manage inventory in other locations
· Perform equipment check-in and check-out tasks to ensure all equipment is accounted for
· Assist in the documentation of technology related assets and processes
· Work with external vendor to recycle and dispose of decommissioned IT equipment
· Hands-on experience with maintaining and troubleshooting Operating Systems such as Windows 11 and Mac OS
· An understanding of troubleshooting computer hardware
· Coordinate device repairs and manage warranty claims
· Assist with on-site equipment needs such as setting up or exchanging employee workstations and peripherals
· Proven ability to work in an organized manner while working on various tasks
· Exceptional communication skills, both written and verbal
· Proven ability of being self-determined and ambitious while adhering to strict deadlines
· Excellent customer service skills and the ability to provide support to all levels of employees
Strong organizational skills and attention to detail
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.