Job Description
A large cloud monetized billing cycle company is looking to add a Project Manager to their Implementations team to lead SaaS solutions for enterprise level clients. The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members. This person will be the first escalation point for customer's technical issues, working alongside a Customer Success Manager and Technical Account Manager for escalated support.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Bachelor's Degree or equivalent experience in related field
- Experience as a Technical Project Manager for a SaaS company overseeing 5 or more customers
- Telecommunications industry experience
- Experience in a customer facing role leading all project deliverables, timelines, budgets, cross functional partnerships and communications
Nice to Have Skills & Experience
- Experienced with SQL
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.