Regional Digital & IT Operations Leader

Post Date

Apr 17, 2025

Location

Erie,
Pennsylvania

ZIP/Postal Code

16509
US
Aug 14, 2025 Insight Global

Job Type

Perm

Category

Corporate Operations

Req #

CLV-776907

Pay Rate

$140k - $170k (estimate)

Job Description

Insight Global is seeking a Regional Digital & IT Operations Leader for one of our largest manufacturing clients to sit out of their Erie, PA, facility. This individual will be overseeing 3 sites (Erie, Cambridge Springs, & Saegertown), primarily responsible for evaluating the business operations and understanding where the Division can improve within manufacturing, machine connectivity, automation, etc. by implementing IT actions. They will be interacting heavily with business partners (e.g. Supply Chain, Manufacturing, Engineering, Customer Service), attending business planning sessions to understand high-level priorities, and will essentially be serving as the business operations IT owner to understand how, and which, IT systems can solve business issues. The Operations Leader will be consistently bringing ideas to the forefront to ensure that the Division is being productive and continuously improving. The ideal candidate will have excellent communication and presentation skills, the ability to influence team members based on corporate initiatives, and a strong passion for coaching and leading.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Bachelors degree, preferably in a related field.
8+ years of relevant experience in IT operations working within manufacturing environments.
Understanding of ERP and other Manufacturing IT Systems (Enovia, TCIP, SAP, CAD, CMMC, Operational Technology, etc.)
Familiar with implementing process improvements on the shop floor.
Familiarity with any service desk ticketing system (preferably ServiceNow).
Basic project management skills.
Knowledge of regulatory compliance and controls.
Previous lead/managerial experience.
o Ability to hold team members accountable, develop strong cross-functional partnerships, and positively influence others.

Nice to Have Skills & Experience

- Knowledge of PLCs.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.