Insight Global is seeking an IT Applications Analyst/Developer to join their Industrial Manufacturing client in the Lititz/Lancaster area. This position is responsible for the administration, configuration, optimization, and support of
assigned business applications to ensure the applications run smoothly, meet the needs of the
business, and align with company goals. The associate is responsible for troubleshooting and
resolving application issues, as well as occasionally developing small code fixes or
enhancements to existing applications. The associate is required to work with both technical
and non-technical personnel to understand process requirements, and implement solutions
within a formal planning, configuration, testing and deployment methodology.
Application Administration - Provide technical support for end-user requests by
troubleshooting and resolving application issues, and escalating more complex issues as
needed. Monitor application performance and maximize application uptime. Research,
evaluate and recommend appropriate solutions for assigned business applications,
including, but not limited to:
o Cloud Inventory, formerly Data Systems International (DSI) Inventory tracking,
Manufacturing, Order Picking, and Quality Data collection applications, plus
Label Printing. Integrates with JD Edwards ERP.
o Oracle Business Intelligence Publisher Tool to design and create report
layouts, which render using XML data. Integrates with JD Edwards ERP.
o ProShip Multi-carrier rate and shipping application. Integrates with JD Edwards
ERP.
o Cleo Clarify, VLTrader, and VLProxy Electronic Data Interchange (EDI).
Integrates with JD Edwards ERP.
Last Modified: 01/01/2025
o SmarterCommerce Credit Card Processing application. Integrates with JD
Edwards ERP.
o Arena PLM Product Lifecycle Management application. Integrates with JD
Edwards ERP
o JD Edwards EnterpriseOne Integration layer for adjacent applications.
System Maintenance and Upgrades In collaboration with the IT Systems Administrator,
oversee regularly scheduled maintenance to keep the application(s) up to date.
Coordinate testing and implementation of software upgrades, patches, and new
features. Work with each application provider to remain current with their product
development roadmap. Ensure compatibility and stability across different platforms and
systems.
Software Development Lifecycle Analyze, design, and develop modifications and
changes to existing systems to enhance functionality or performance.
Software Deployment Process Adhere to the deployment process of building, testing,
and deploying of new code or configuration changes in a non-production environment
before delivering the final solution to a production environment.
User Training and Documentation Develop and deliver training materials and training
sessions to help users effectively utilize business applications. Create and maintain
documentation related to application configurations, processes, and procedures.
Requirements Gathering and Analysis - Maintains an open channel for feedback
between external customers and internal users, such as Business Process Owners
(BPO) and Subject Matter Experts (SME), to identify actionable opportunities to enhance
assigned business application.
Project Management Lite - Participate in or lead small projects related to the
implementation of new applications or the enhancement of existing ones. Coordinate
with vendors, IT teams, and other departments to ensure successful project delivery.
Security and Compliance In collaboration with the IT Endpoint Configuration & Security
Analyst, ensure the applications adhere to security standards and regulatory
requirements. Implement and monitor security measures within the assigned business
applications.
Data Management - Oversee data integration, migration, and management within the
assigned business applications. Ensure data integrity, security, and availability across
applications.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
- Bachelors Degree Computer Science, Information Technology, Business Administration, Management of Information Systems
- 3-5 years in a similar administration and application support role
- Manufacturing Industry experience - Even if not in technical role
- Strong troubleshooting and problem-solving capabilities to diagnose and fix application issues. Optimization of user experience
- Ability to analyze business processes and translate them into technical solutions.
- Strong written, verbal, and interpersonal skills for interacting with users, stakeholders, and vendors, both technical and non-technical in nature.
- Familiar with various EDI transaction types and translating data between JD Edwards and EDI standard formats. EDI Mapping XML Files
- Programming Languages, C#, VB.Net, SQL