The Network Analyst will be a member of the Field Infrastructure & Security Operations team with a focus on the lifecycle management of deployed Fortinet firewalls. He/She will be responsible for Firmware updates to approximately 1200 field firewalls managed by FortiManager. Updates will be pushed from FortiManager outside of business hours and success of each update verified. Some interaction with local operations team may be needed to remedy failed updates. He/She will be responsible for the decommissioning process for firewalls coming out of service; Scheduling and turn up of replacements for end-of-support firewalls in addition to inventory/ reporting.
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Minimum of 5 years (or more) experience as a Network/infrastructure Analyst
Experience maintaining and supporting Fortinet Firewalls/Fortinet Switches (A turn up procedure will be followed to set up an IPSEC tunnel and monitoring of the firewall.)
Strong communication and customer service skills are required to interface with other IT teams, operations, client IT and our vendor partners.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.