Sr. Salesforce Consultant

Insight Global is seeking a Sr. Salesforce Consultant for one of their simulation software engineering clients. This resource will be fully remote, working within our clients Production Support team to support their Salesforce CRM platform. The day to day will vary, but mostly entails end-to-end production support for users as it pertains to the Salesforce CPQ platform. From the initial ticket from an end user, this resource will work to troubleshoot and develop solutions to resolve user issues.
Responsibilities will include
Support CRM application from an operations standpoint:
Day to day end user support resolving tickets
Configurations and integrations within Salesforce
Data management
Production support
Collaborating with global teams (USA, India, Japan, etc)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

5+ years of experience working with Salesforce CRM
Salesforce Development experience
Experience providing end to end support, including administration, implementation, configuration, data management, and development
o (Starting with end user submitting ticket through resolution could mean that they need to develop and make enhancements to application)
Salesforce CPQ Experience
Must be willing to provide ongoing production/user support

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.