Desktop Support MAC/Windows

Post Date

Jul 30, 2024

Location

Philadelphia,
Pennsylvania

ZIP/Postal Code

19104
US
Jun 22, 2025 Insight Global

Job Type

Contract,Perm Possible

Category

Desktop Support

Req #

HPA-722908

Pay Rate

$18 - $23 (hourly estimate)

Job Description

A client is looking for a Desktop Support technician in the Philadelphia, PA area.

They are looking for an experienced person with minimum 3 years of experience in Desktop Support. They are looking for individuals that focus on customer service and problem solving. They need people that think on their feet and communicate clearly issues.

They will be responsible for resolving tickets in a 50% PC and 50% MAC environment. They will provide 2 weeks of training.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

Covid vaccinated
Non-Tobacco User

3 yrs+ of Desktop Support Enterprise level experience
MAC experience
Window 10 or greater and MAC 10/10 or greater
Strong Imaging and migration experience
Technology Background: Active Directory, MS Office, Outlook, o365, device connectivity, VPN, Networking, Ghost, SCCM, Server, Linux/Unix

Nice to Have Skills & Experience

Previous Healthcare, University experience
Any Lead Experience (projects or team)
Bachelors Degree
MAC hardware experience is a plus

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.