ServiceNow Project Manager

Post Date

Apr 02, 2024

Location

Philadelphia,
Pennsylvania

ZIP/Postal Code

19103
US
Aug 24, 2025 Insight Global

Job Type

Contract,Perm Possible

Category

Project Manager

Req #

PHL-694377

Pay Rate

$48 - $72 (hourly estimate)

Job Description

A Fortune 500 client is seeking a ServiceNow IT Project Manager to join their team remotely.

The ServiceNow Project Manager will play a critical role in ensuring successful workflow implementations and system integrations by identifying potential risks associated with Smartsheet integration and CMDB project. He/She will develop a comprehensive project plan, including scope, deliverables, milestones, and timelines using Agile methodologies and SCRUM planning. He/She will conduct workshops or interviews to gather detailed requirements for the implementation. They will document functional and non-functional requirements, ensuring clarity and alignment with business goals and combine technical expertise with effective project management skills to drive successful adoption and values realization. They will create use cases, process flows, and data models to illustrate how the CMDB will support various IT processes.



We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

5+ years of experience as an IT Project Manager

5+ years of experience managing projects related to ServiceNow - ideally integration/migration projects

Configuration management methodology -- understanding the principles and practices related to config management.

Strategic planning and direction setting -- set clear goals and objectives aligning with the business priorities.

Nice to Have Skills & Experience

Smartsheet Platform experience is highly desirable

ServiceNow certification - e.g., Certified Implementation Specialist -- CMDB is highly desirable

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.