Job Description
The CRM Technical Architect, this role spearheads technology innovation, guides a dynamic team of developers, and collaborates closely with business leaders to create and sustain cutting-edge solutions within the Salesforce CRM platform. Responsibilities include crafting and implementing solutions on the Salesforce platform, spanning enterprise-wide transformative digital strategies to targeted proofs-of-concept for emerging technologies. This position will support internal and customer-facing solutions including our BrightView Connect customer portal, Quality Site Assessment (QSA) tool, and more. In addition, this role will extend to driving the development of effective and user-friendly solutions, ensuring an optimal end-user experience.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
A Bachelor's Degree or equivalent experience in Computer Science, Engineering, or a related discipline.
Minimum 8 years of software development background
Minimum 6 years of experience in Salesforce Development including Custom Objects, Apex, Triggers, Web Services, Visualforce, REST APIs, SOAP Web Services and Migration Tools
Minimum 4 years of experience in building custom UI solutions using Salesforce Lightning design system (SLDS), Salesforce Lightning UI, LWC, web technologies (HTML 5, CSS3, XML, jQuery, JavaScript)
Proven experience in developing strategic system architecture plans.
Experience in designing and developing innovative business applications.
Solid understanding of IT fundamentals and best practices
Exceptional analytical, conceptual, and troubleshooting abilities
Excellent written and verbal communication to influence technical decision making
Experience in researching technology trends, standards, and products
Skills in prioritizing and executing tasks, under pressure at times
Ability to educate and guide others on architectural standards, principles, methodology, and technology trends
Extensive experience in translating business requirements into practical solutions
Nice to Have Skills & Experience
Master's or MBA is a plus
Salesforce Certified System Architect or Salesforce Certified Technical Architect certifications preferred
Experience with Salesforce APIs, Salesforce connectors, middleware solutions like MuleSoft, Salesforce Connect
Experience would be a plus in programming using C#, SQL, REST/SOAP; Web/Mobile Application development using Angular, PWA (Progressive Web Applications); Azure Search, Data Factory, SQL, Functions, Key Vault, and AD; Data Analytics / Data Warehousing and Modeling using Azure Analysis Services and Power BI.
Experience with some of the following would be a plus: Oracle CPQ Cloud, ServiceNow IT Service Management and Customer Service Management, Oracle Web Center, JD Edwards EnterpriseOne.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.