This role includes the ability to conduct training classes and provide instruction on various technical topics. Additionally, the person will be responsible for the assisting with the development of training materials and modification of existing training materials. Additional responsibilities include: Analyze workflows and develop education/training material. Ensure training materials and documentation is current and effective. Write, design, edit, and maintain documentation and training materials. Explain complex information to non-technical audiences.
Additional requirements:
* Remote / online classroom presentation experience
* Knowledge of Epic hyperdrive version, specifically inpatient and ambulatory
* Ability to interact with all levels of physician practice personnel to include: IT management staff, consulting staff, clinicians, clinical administrators, business administrators, etc.
* Expert verbal and written communication skills, as well as strong presentation skills
* Knowledge of healthcare operations and the use of information system applications in the practicing healthcare environment.
* High level of competency with MS Office Word, Excel, and PowerPoint
* Strong customer service orientation
* Able to function as part of a team providing a high level of quality service to users
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.