Service Desk Analyst

Post Date

Jan 25, 2024

Location

Pittsburgh,
Pennsylvania

ZIP/Postal Code

15219
US
Sep 14, 2025 Insight Global

Job Type

Contract,Perm Possible

Category

Help Desk

Req #

PIT-677564

Pay Rate

$17 - $25 (hourly estimate)

Job Description

Insight Global is seeking Network Technicians for one of our clients in Higher Education.

Required Skills & Experience

· Minimum one year of helpdesk experience
· Can be an internship, student work experience, etc.
· Must be detail oriented and be able to create technical documentation

Nice to Have Skills & Experience

· Retail & Customer Service experience
· White Glove Service and/or Walk-In Service
· Provided on-call support
· Troubleshooting Mac

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.