A data center technician oversees server centers and other centralized banks of computers for data-, cloud-, and information technology-dependent companies. Helps ensure that networks stay up and online, that data is accessible, and that the processing and performance speed and power always maintains efficiency. Much of a data center technician's job involves actively monitoring server and network performance and then analyzing this information. The technician determines what areas, if any, are falling below efficiency standards and works to isolate and address them. Performs troubleshooting for customer and client problems as well, seeking to isolate those problems within the server and processing structure. In most cases, a company expects the technician to be able to perform routine hardware repairs, replacements, and upgrades, as well as upgrade and augment existing hardware while causing minimal, if any, downtime for users and clients. In some cases, data center technicians may be asked to create detailed reports illustrating efficiency bottlenecks and offering upgrade solutions to solve them.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.