Desktop Support - HUP

Post Date

Jun 15, 2023

Location

Philadelphia,
Pennsylvania

ZIP/Postal Code

19104
US
Sep 20, 2025 Insight Global

Job Type

Contract-to-perm

Category

Desktop Support

Req #

HPA-631214

Pay Rate

$20 - $30 (hourly estimate)

Job Description

A healthcare client in Philadelphia is seeking a Desktop Support Analyst.



They will be providing primarily L2 deskside support to internal employees. They will be working on hardware and software issues, break/fix, imaging PCs and software deployments. They will also be responsible for repairing HP printers (Tear downs, replace fusers, maintenance kits).



There will be a second shift rotation every 6 months for 1 month (1:30-9:00PM from M-F)

Required Skills & Experience

COVID Vaccinated

Non-Tobacco User (includes Vaping)



2+ years Desktop Support

Experience with hardware and software for Lenovo PC/Laptop

Strong HP Printers break fix experience (Maintenance Kits, rollers, fuses)

Windows 10 and Office 365

Strong tier II troubleshooting experience

Good Communication - verbal and written

Nice to Have Skills & Experience

Healthcare background (strong plus)

Bachelor's Degree

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.