Insight Global is hiring an IT Support Analyst for a client of ours outside Pittsburgh, PA. This person will be working within the automotive team in an office environment. This person will be working alongside one other IT Support Analyst. They will be responding to various hardware/software issues within the automotive environment in Pittsburgh, as well as remotely within 2 other small warehouses. Other responsibilities will include Support and break/fix of all users and business IT equipment within site. Ensuring proper storage and backup of local company data. Collaborate with Networking and Systems Administration teams to address or escalate any reported issue. Build and deploy new workstations and reimage and refresh devices as they work towards migrating from Windows 10 to Windows 11 in the future.
This is a 100% on-site role, operating during standard hours.
Lead experience -- (this candidate will have more responsibility than the other IT contractor, so looking for someone who is willing to take on more if needed)
Network troubleshooting experience
Experience with wiring, VOIP, hub installation, routers/switches, and PBX -VLAN experience
Experience with IT technologies supporting a Manufacturing environment
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.