Job Description
Insight Global is seeking a Remote Infrastructure PM for a full-time opportunity with a Technology Services Provider in the King of Prussia, PA area. This MSP focuses on Infrastructure-as-a-Service, and provides customers with services ranging from service desk, Cisco networking, Windows server and backup, Azure, etc. This PM will have work on multiple projects at any given time related to any of the prior mentioned technologies. This role also has a significant focus on customer onboarding, and it is highly preferred this person has previous experience doing so.
This Project Manager will manage small, medium, and large-scale projects from inception to completion, and lead customer communication for project requests/questions/concerns. Additionally, they will lead and coordinate the scheduling of technician visits, meetings, and remote project tasks within ConnectWise Project Portfolio Dashboard. They will also develop project plans, goals, and schedules, while measuring results in ConnectWise, and any prior ConnectWise experience is highly preferred.
Required Skills & Experience
- 5+ years' experience IT Project Management
- Working knowledge of Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, VMware, Hyper-V
- Prior experience working for an MSP and assisting with customer onboarding
- Azure experience
Nice to Have Skills & Experience
- PMP and /or ITIL Certifications
- ConnectWise experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.