A Fortune 500 client is looking for an IT Point-of-Sale Analyst to join their team remotely. He/she be supporting a large-scale Point-of-Sale software and hardware deployment, migrating to a new version of Oracle Micros Simphony, for 700 accounts in North America (3000+ registers). Will be responsible for a variety of software-related configurations, troubleshooting, set up, implementations, support, etc. This will involve getting familiarized with the platform, redeploying accounts within the system, aligning and mapping the data between the two systems, setting up barcodes, implementing and designing menu boards/menu pages, etc. and then providing continuous improvement/optimization. Will be facilitating Point-of-Sale quality assurance efforts, confirming that POS products are configured and tailored to meet the diverse needs of the business. Will be working with a variety of users (field users, clients, execs, etc.) and ensuring satisfaction from pre to post go-live. Will be attending project calls, gathering requirements, creating/presenting specific configs and working with stakeholders/the field to ensure that implementations are operating smoothly.
Required Skills & Experience
4+ years of experience as an IT Point-of-Sale Analyst, supporting large-scale software and hardware deployments
Experience with various Point-of-Sale systems/applications and solutions, with an expertise in Oracle Micros Simphony
Experience with building and configuring POS systems; deploying accounts, menu pages, data alignment/mapping, barcodes, etc.
Knowledge of Point-of-Sale quality assurance efforts, ensuring that products are tailored to meet the needs of the business
Extensive experience supporting, communicating, and troubleshooting with a variety of users (field works, clients, execs, etc.)
Ability to quickly learn and adapt to new software/applications, to then effectively handle and resolve a variety of incidents