Account Manager

Bonus structure: Paid out quarterly based on operating profit. This is a 2x position. I.E. if the bonus was 20% - this position would get 40% of quarterly wages.

Job Description:
The Account Manager is responsible for managing customer relationships and serving as the primary liaison between customers and internal teams. This role combines commercial account management with technical problem-solving to support business objectives, customer satisfaction, and program execution.

Responsibilities
• Serve as the primary point of contact for assigned customer accounts.
• Manage customer schedules, quotations, forecasts, and commercial activities.
• Translate customer requirements into actionable items for engineering, operations, planning, and quality teams.
• Coordinate cross-functional efforts to resolve technical, quality, and delivery issues.
• Develop and maintain customer proposals, pricing, and forecasting information.
• Identify opportunities for account growth and support new business initiatives.
• Ensure effective communication between customers and internal stakeholders.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Qualifications
• Bachelor's degree in Engineering or a related field preferred; equivalent experience considered.
• 3-7 years of experience in account management, operations, engineering, program management, or a related manufacturing environment.
• Experience working directly with customers in a technical or manufacturing setting.
• Strong written and verbal communication skills.
Experience preparing quotes, proposals, forecasts, and customer-facing documentation.

Preferred Qualifications
• Background in engineering, manufacturing operations, aerospace, investment casting, or other high-performance manufacturing environments.
• Proficiency with Microsoft Office applications.
Experience using ERP/MRP systems.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.