Job Description
We are looking for hands-on technicians to support one of the country’s largest security companies. These techs will be responsible for managing a queue of customer requests and driving from location to location to perform service work. Technicians will also be responsible for tracking inventory and equipment properly and reporting back to leadership as necessary.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
· 1-2 years of experience in a technical service role (ie. CCTV, Alarms, Low Voltage exp) where you're out on customer sites daily
· Experience with cabling or wiring.
· Current valid State Driver's License and reliable transportation to transport necessary tools and equipment.
· Must have their own tools and ladder (listed below)
· Ability to work under general supervision and independently at multiple customer sites daily.
Comfortable with computers, basic Microsoft Suite, Smartphone devices (mostly for documentation and scheduling)
Nice to Have Skills & Experience
· Hands-on experience with installation, repair, troubleshooting or set-up of devices (security cameras, alarm systems, Network/WiFi, wires or cabling, phones, tablets, ATMs, printers, etc.)
· Some technical school training
· Prior experience with providing services to electrical systems
Prior sales experience (will have the opportunity to earn commission in this role for upselling)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.