Job Description
A client of Insight Global is looking for a Remote Senior Security Engineer in the mid-west region to execute all technical components of an enterprise sales and delivery cycle. These components include architecting complex solutions, providing demonstrations and presentations, leading technical discussions, developing product customizations, planning and executing customer proof of concepts, providing product training and support, and leading rapid deployment efforts.
Essential Duties and Responsibilities:
The individual must be able to perform the essential functions of the role successfully, with reasonable accommodation provided where applicable.
• Design, implement, configure, troubleshoot, and manage security solutions while researching, evaluating, and recommending security tools and emerging technologies aligned to client needs.
• Collaborate with end users and stakeholders to design security solutions, develop policy recommendations, and translate business requirements into functional and technical specifications.
• Develop solution architectures and implementation plans that increase system reliability, reduce risk, and optimize total cost of ownership.
• Create and evaluate alternative solution designs to meet customer performance, scalability, and cost requirements.
• Support engineering teams with complex technical tasks, including debugging, hardware and system support, and advanced troubleshooting.
• Diagnose, resolve, and provide root-cause analysis for complex issues escalated from the help desk.
• Deliver technical demonstrations, presentations, proposals, and solution collateral to communicate the organization’s value proposition and support sales and branding efforts.
• Provide pre sales technical support and identify professional services opportunities across security, networking, systems, storage, virtualization, and voice/mobility solutions.
• Oversee project execution by monitoring work assignments, timelines, and deliverables; document solution designs and project scope accurately and concisely.
• Contribute to professional services statements of work (SOWs), provide project management support as needed, and deliver client knowledge transfer.
• Ensure accurate activity tracking and reporting in Salesforce in compliance with company policies and procedures.
Core Competencies:
• Demonstrates a strong commitment to delivering exceptional customer service.
• Maintains and continuously develops technical expertise in products, applications, and emerging technologies.
• Effectively addresses and overcomes technical and business objections from prospective customers.
• Proactively learns and applies new tools, technologies, and methodologies based on project requirements.
• Communicates effectively at all organizational levels, from end users to senior leadership, on both business and technical topics.
• Exhibits strong project management, scoping, troubleshooting, problem resolution, documentation, and customer engagement skills.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Education and Experience Requirements:
• Bachelor’s degree (B.A. or B.S.) in Information Systems, Computer Science, or a related field, or equivalent professional experience.
• Minimum of 7+ years of experience in a technology-related role, including 7+ years in systems analysis.
• Proven experience designing and implementing technical and security solutions (preferred).
Technical Experience Requirements:
• Strong hands-on experience with Cisco Secure Firewall and Cisco ASA, including Secure Client remote access VPNs and IPsec site to site tunnels.
• Experience deploying Cisco Identity Services Engine (ISE) or other Network Access Control (NAC) solutions.
• Solid field experience with data networking and IP technologies, including VLANs, DHCP, DNS, NAT, and packet capture and analysis.
• Experience with Cisco content security and SSE solutions, including ESA/CES, Umbrella/SIG, and Secure Access.
• Experience working with Cisco Secure Endpoint or comparable Endpoint Detection and Response (EDR) platforms.
• Experience implementing and supporting multi factor authentication (MFA) solutions such as Duo.
• Familiarity with Cisco Secure Network Analytics and Cisco Secure Workload is a plus.
• To perform this job successfully, an individual should be an experienced user of Microsoft Office Suite and have experience with customer relationship management (CRM) tools, such as Salesforce.
Nice to Have Skills & Experience
• Cisco certifications such as CCNA, CCNP, or CCIE (Security) are preferred.
• Industry certifications such as CISSP, CISA, or equivalent are a plus.
• Scripting and network automation skills are desirable.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.